Take full control of your company's reputation on Google! GMB Masters is a comprehensive tool that allows you to collect reviews, manage them, track statistics, and analyze key trends – all from one place.
Thanks to AI, you detect problems, respond faster, and build a strong local market presence. Simple, effective, and fully automated!
Whether you're managing two, ten, or a hundred Google listings – all reviews, data, and statistics are in one place. Just add your GMB listing and our system:
a complete overview of your brand's reputation across different locations.
quick responses, moderation, and filtering of reviews.
with AI, you identify key issues and opportunities.
an advanced permission system enables efficient management of multiple branches.
Rating drop in Rzeszów? Increase in Wrocław areas? With the listing view and trend indicators, you quickly spot key changes in individual locations.
This allows you to react immediately and effectively manage each location’s reputation!
in moments, dive into detailed data, charts, and reviews of a specific listing.
see which locations are growing and which need attention.
all information at your fingertips, without manually checking each location.
Both reviews and events from your Google listings are automatically analyzed and displayed on clear, specially designed charts. With intuitive graphs, you get the full picture without digging through complex tables and reports.
quickly see key trends, increases, and decreases.
within moments, find out which locations perform best and which need attention.
compare periods, analyze opinion dynamics, and react in real-time.
Customer contact is the foundation of building a positive reputation. That’s why in GMB Masters, you can reply to every collected review directly from the TrustMate panel – no need to log into each listing separately.
⏳No time? That's the norm today. Use automatic responses that:
✅ Analyze the content of the review and generate suggested replies,
✅ Adjust the writing style – choose formal, friendly, or neutral tone,
✅ Allow personalization – set preferred response length and use predefined templates,
✅ Include keywords – emphasize important aspects of your offer,
✅ Add consultant signatures – give replies a more personal touch,
✅ Provide contact information – in case of negative reviews, automatically encourage direct contact.
This way, you maintain consistent and professional communication with customers, saving time and building a strong brand position!
Introducing the advanced Sentiment Radar, which monitors how customers perceive your business based on collected reviews. The system automatically analyzes each review and assigns thematic tags, such as:
🔹 Delivery
📦 Packaging
🚚Courier
🤝 Service quality
With this, you can instantly see which aspects of your operations are rated positively and which need improvement. The Sentiment Radar enables better understanding of customer expectations and faster response to their needs.
You also have full control over the analysis – you can create and manage tags yourself in the TAGS tab, tailoring them to your business specifics.
